Join our growing national organization headquartered in downtown Worcester marketing insurance products and financial services to small businesses. Small Business Service Bureau, Inc. is an Equal Opportunity Employer. We're seeking professional, career-minded people for the following positions. MAIL or FAX 508-770-0201 resume in confidence to: Small Business Service Bureau, Inc.
Human Resources, Dept._____
554 Main St., P.O. Box 15014
Worcester MA 01615-0014
Responsibilities: 401(k) Brokerage Representative This fast-paced position requires 2+ years of qualified plan and brokerage experience. The successful candidate will have an understanding of Qualified plan regulations, investment options, and work well with both inside and outside brokers. This position is responsible for developing relationships with brokers in the community, fostering current relationships and growing the organizations client base.
Experience / Education Requirements: Candidate must be self-motivated, able to work independently, have excellent problem solving and communication skills. Must have Series 6, ability to obtain Series 63 and Life license.
Dept: RN
Responsibilities: We are seeking an experienced Qualified Plan Administrator to join our team. You will prepare defined contribution; perform non-discrimination testing, plan and participant reconciliations; form 5500 preparation; and process loan and hardship distributions.
Experience / Education Requirements: Candidate must be self-motivated, have excellent communication skills and proven initiative for independent problem solving. Knowledge of Relius a plus!
Dept: SN
Responsibilities: We’re seeking professional Life Insurance Sales Reps to join our growing Inside Sales Team. Free qualified leads provided - no travel! Salary plus incentives. Full and part time, flexible hours are available.
Experience / Education Requirements: The successful candidate should have the following: Experience working in a life/health insurance environment Ability and aptitude to sell via the telephone Excellent verbal communication skills Must have Massachusetts Life, Accident & Health License
Dept: KB
Responsibilities: In our busy call center you will service clients who have obtained insurance & managed health care benefits through our organization. Inbound and outbound follow up calls required.
Experience / Education Requirements: Candidates must have strong communication/telephone skills, and must be comfortable working on the computer. A background in health insurance is a plus! Prior call center experience is preferred. Mulit-lingual a PLUS!
Dept: DR
Responsibilities: Coordinate overall operations of Commissions Processing unit. Monitor and track commission statements and corresponding payments. Research issues with insurance carriers, vendor insurance agencies, and agents. Analyze data entry and vendor payments for accuracy. Monitor payments from carriers to ensure compliance with contracts.
Experience / Education Requirements: Ability to understand and accurately interpret commissions statements and data. Excellent organizational skills with the ability to take initiative and prioritize work. Excellent analytical and problem solving skills. PC expertise with strong knowledge of MS Word and Excel. Ability to multi-task effectively and accurately to meet deadlines. High energy and self-starter with good sound judgment skills. Qualifications/Education/Experience: Minimum of Associate’s degree and four years experience analyzing and processing detailed transactions.
Dept: SB
Responsibilities: The Help Desk/ Systems Administrator is the first tier level of diagnosis, resolution, and contact for the IT department. This position will be responsible for imaging, maintaining, and upgrading the desktop environment, as well as some of the basic systems administration tasks including security administration, server builds, and patching.
Experience / Education Requirements: Minimum two years experience in Help Desk/Computer Systems Desktop Support Ability to build, troubleshoot, and repair desktop and notebook PCs Working knowledge of Windows XP/Windows 2000 in an Active Directory Infrastructure Familiarity with TCP/IP in a LAN/WAN environment Ability to troubleshoot users, groups, and share permissions in Active Directory
Dept: PB
Responsibilities: In this role you will receive inbound calls from interested parties who are in need of health insurance. You will conduct a needs analysis and quote information based on the information you gather.
Experience / Education Requirements: Excellent follow through skills and attention to detail a must. Outbound calls to follow up and make the sale. Life, Accident and Health Insurance License must be obtained, materials and costs to do so are provided. Previous sales experience a must, insurance experience a plus.
Dept: RD
Responsibilities: Dependable and analytical individual needed to review, analyze, and reconcile enrollment and premium billing and collection data. Will also prepare and manage statistic ad hoc reports for management and other institutions. Assisting with any other enrollment duties as required necessary.
Experience / Education Requirements: High school graduate or equivalent, along with basic accounting experience required; preferably in an insurance environment, with 2 to 3 years accounting experience or similar work, excellent data entry, communication, and organization skills with strong ability to problem solve, in addition to the following: Ability to follow directions completely and accurately while adhering to defined monthly deadlines. Ability to work in a team atmosphere. Sound decision-making skills with ability to take initiative and prioritize work. Good communication and interpersonal skills. Ability to analyze and interpret data and problem solve. Excellent time management, organizational skills and attention to detail are required. Basic accounting experience/knowledge required. Proficient in Microsoft Word and Excel is a MUST!
Dept: JD
Responsibilities: To provide sales and service support in our Long Term Care support center. Ability to talk on the telephone with producers selling LTC on behalf of Fortune 50 clients. Review and assist Producers with selecting and completing all pre-sales transactions as well as reviewing and researching all items which are not in good order.
Experience / Education Requirements: You must be able to explain the need for Long Term Care Planning as well as understand and articulate the differences in various LTC insurance products. Knowledge of LTC product design options and strong commitment to excellence in customer service are measures of success for this position. Base pay plus incentive!
Dept: LN
Responsibilities: Full time (7:30am to 3:00pm) position available for someone to perform general duties in support of building and grounds maintenance and renovations, including light construction work, carpentry, painting, heavy cleaning, etc. General maintenance skills required.
Experience / Education Requirements: Ability to lift up to 55 pounds, good communication skills, and valid driver’s license. Pre-employment background check and drug screening conducted.
Dept: MC
Responsibilities: A dynamic individual is needed to manage activities within our Network, Operations, and TeleComm functions. Responsibilities include developing and maintaining network infrastructures; identifying computer, telephony and networking trends; managing vendor relationships; coordinating and delegating service requests; and applying technical knowledge to solve problems while cross training staff members. Hands-on position.
Experience / Education Requirements: Position requires B.A. or B.S. in Computer Science or related field, or equivalent in experience, C.N.E., minimum five years of related experience, including minimum three years in supervisory role, and demonstrated ability to successfully manage projects. Extensive knowledge related to telephony, system security, accounting, and file maintenance also required.
Dept: MP1
Responsibilities: A new opportunity to manage the administrative staff in downtown Worcester agency where focus is on securities compliance, home office communication, sales tracking and risk management protocols.
Experience / Education Requirements: Good communicator with track record of successful process controls and a broad understanding of compliance and record-keeping requirements.
Dept: DS
Responsibilities: We’re seeking an experienced individual to identify and contact qualified leads, perform risk analysis, prepare quotations, deliver sales presentations, and close sales for commercial P&C products. Responsibilities include sales follow-up and development of ongoing client relationships.
Experience / Education Requirements: Qualified candidate will possess 3-5 years of solid agency Commercial customer service experience, & be proficient in all lines of business, including coverage, underwriting & rating. Leadership skills desired. Personal Lines & AMS system experience a plus!
Dept: AM
Responsibilities: Interpret and enter data from incoming Insurance Carrier statements. Research and assist in the resolution of issues with insurance carriers, and other internal departments. Working schedule is Monday thru Friday 8:00 am until 12 pm or 9 am until 1 pm. (20 hours per week).
Experience / Education Requirements: Ability to understand and consistently interpret commission statements and data. Excellent organizational skills with the ability to take initiative and prioritize work. Must have good analytical and problem solving skills with strong numerical and computational aptitude. PC Expertise with good knowledge of MS Word and Excel required. AS degree preferred.
Dept: SB
Responsibilities: Programmer/Analyst is needed to analyze, design, code, test, and implement complex programs and complete sub-system. The successful candidate will work with users to analyze, design and develop new systems and well as generating/testing complex batch streams.
Experience / Education Requirements: Position requires 2-4 years experience in developing advanced VB and VB.Net applications and experience developing applications using structured query languages, preferably interfacing with Oracle. Excellent communications skills, both oral and written, are required.
Dept: DL
Responsibilities: We are seeking a senior developer/architect to lead several key projects within our Web Services Group. This role requires extensive involvement in design and hands-on development of web sites. Candidates must be adept at juggling multiple projects to deploy new and enhanced functionality within an existing web services framework. In addition to new development, the role involves web site monitoring, health checks, and maintenance in order to maintain service levels and proactively address issues.
Experience / Education Requirements: The ideal candidate will have a strong background in web site design and development within a Microsoft environment. Candidates must have significant experience with portal strategy, architecture, design, and development.
Dept: SWD
Responsibilities: This role involves in design, development, testing, deployment & support of web applications. Candidates must have a clear understanding of the principles of object-oriented programming & web services.
Experience / Education Requirements: This is a hands-on web development role within a Microsoft environment. Experience with asp.net development is required.
Dept: MP
Responsibilities: We are seeking a Manager to lead our Web Development team. The team of 6 web developers performs design, development & support of ASP.NET web applications; presented both internally & externally. This position is responsible for all phases of the systems development lifecycle as web development projects are brought from concept to market. Candidates should be up-to-date on web development best practices, including information security. A strong technical aptitude, project management, and business systems analysis skills will be necessary to complement the Web Development team & support the business.
Experience / Education Requirements: BA or BS, preferably in Engineering, Computer Science or MIS 3+ years of Web Development management experience Broad knowledge of web development concepts, architecture & information security Clear understanding of the principles of object oriented Define & maintain Web Development procedures & documentation Experience with ASP.NET is required Experience with server hardening a plus Microsoft certification is a plus; e.g. MCP or MCSD
Dept: MP2
Responsibilities: The Web Marketing Analyst is responsible for carrying out search engine marketing activities and help analyze business needs, formulate requirements, and assist in designing overall web site functionality. Essential Job Functions: Analyze data to find trends and make recommendations Search engine optimization Vendor management for Internet marketing (pay/click) Concept development / prototyping Management & execution of e-mail marketing campaigns Web site traffic analysis & reporting Web style (or development standards) Screen mockups Become the subject matter expert for reports and recommendations Customize projects and recommendations under tight deadlines to meet company goals Monitor industry changes and translate those into actionable recommendations
Experience / Education Requirements: Strong written and verbal communication skills Ability to conduct basic-level mathematical analysis of trend data A close eye for detail with the ability to see how details fit into the overall picture Excellent time management skills and the ability to work efficiently under tight deadlines Ability to work both independently and in a team-oriented environment Strong computer skills, particularly Microsoft Word and Excel Bachelor’s degree in a quantitative discipline is preferred Prior web development exposure or experience is preferred but not required
Dept: WMA
MAIL or FAX 508-770-0201 resume in confidence to: Small Business Service Bureau, Inc.
Human Resources, Dept._____
554 Main St., P.O. Box 15014
Worcester MA 01615-0014Equal Opportunity Employer
©2004 Small Business Service Bureau, Inc.